Terms of service

Last updated: 16 September 2026

1. Who we are

starvac.co.uk (the “Site”) is operated by Provence Cosmetics UK Limited, trading as Starvac UK, a company registered in England and Wales (company number 13680886), registered office: Regus, 52 Grosvenor Gardens, London SW1W 0AU, United Kingdom. VAT number: GB 486 7943 23. We are the UK distributor of professional devices designed and manufactured by STARVAC GROUP, Toulouse, France.

2. Purpose of the Site

The Site presents STARVAC professional devices, technologies and treatment applications to beauty, aesthetic, wellness, health and sport professionals. The Site does not sell products online. Nothing on the Site constitutes an offer to sell. Any purchase, hire, financing or training arrangement is concluded separately, in writing, and governed by our General Conditions of Sale (business customers only).

3. Professional information, not medical advice

Content on the Site is intended for professionals and provides general information about STARVAC technologies and their professional applications. It is not medical advice and does not replace the assessment of a qualified practitioner. Devices must be used in accordance with the manufacturer’s instructions, applicable training and local regulations. Results shown or described on the Site are examples and may vary from one person to another.

4. Accuracy of information

We take care to keep the Site accurate and up to date, but specifications, availability and features may change without notice. Where a specification matters to you, please confirm it with us before making a decision.

5. Intellectual property

The Site and its content (texts, images, videos, logos, layouts) are protected by copyright and other intellectual property rights belonging to us, to STARVAC GROUP or to their respective owners. STARVAC®, Stretching Cellulaire®, HyperPulse®, Pressodynamie®, DG2P®, Active Wave®, PSX®, DXsmart HP®, DXtwin HP®, DXface® and related names are trademarks of their respective owners. You may view and print pages for your own professional information; any other reproduction, distribution or commercial use requires our prior written permission.

6. Acceptable use

You agree not to misuse the Site, including by attempting to gain unauthorised access, introducing malicious code, scraping content or submitting false, abusive or unlawful material through our forms.

7. Third-party links

The Site may link to third-party websites (for example the STARVAC GROUP website). We are not responsible for their content or their privacy practices.

8. Liability

To the extent permitted by law, we exclude liability for any loss arising from your use of, or reliance on, the information on the Site. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded under English law.

9. Privacy

Our processing of personal data is described in our Privacy Policy.

10. Changes

We may update these terms at any time. The version published on the Site at the time of your visit applies.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without prejudice to any mandatory rights you may have as a consumer in your country of residence.

12. Contact

Questions about these terms: contact form, or by post to the registered office above.